Established in 2007, KDC Service & Maintenance is a growing division of Cirks Construction Inc.; providing more than 20 national retail customer brands with facilities maintenance services in more than 2,000 locations. KDC Service & Maintenance can manage any customer store portfolio, from several store count to several hundred. A large team of in-house technicians self-perform the majority of calls dispatched to KDC. While the KDC team is stationed in strategic regions to ensure immediate response, KDC partners with an exclusive vendor network for specialized trades that enhance its blanket service coverage.
Multi-Regional Capabilities
California and Arizona Service Centers oversee Southwest customer markets
KDC Service & Maintenance can manage hundreds of customer stores
As a division of Cirks Construction Inc., KDC Service & Maintenance works with partner company KDC Construction to execute building projects and emergency rebuilds
Hands-on Management
Extensive backgrounds in the service industry
Trains field technicians and service providers to implement customer processes
Follows through with each service call, ensuring store personnel and client counterparts are satisfied that the issues have been resolved
KDC strives to create lasting partnerships by incorporating each customer’s individual business priorities.
Expert Service Technicians
Our in-house professionals self-perform a majority of our calls
Broad experience in service and repair
Stationed in strategic regions to ensure immediate response
Exclusive vendor network for specialized trades
Progressive Technology
Interactive software provides a real-time overview to management, technicians, and vendors to communicate scope, response, and completion while dispatching service calls
Each field technician uses smartphone applications for immediate retrieval of electronic workorder transmissions including customer locations and specific scopes of work
Our in-house support team is proficient in customer software systems such as eWorkOrder, Service Channel, VAWS, and Compass
24/7 Call Center
Day-to-day, off-hours, and emergency response
Scope of work is defined and placed in the right hands at the onset
Troubleshooting know-how; assists store personnel to solve simple issues before service technicians are dispatched
Our Partner Companies
Parent Corporation
